Super Duper Studio ("Super Duper Studio," "we," "us," or "our") is committed to protecting the privacy of our visitors, customers, and users ("you" or "your"). This Privacy Policy explains how we collect, use, process, store, and disclose your personal information through our websites, applications, physical locations, and related services (collectively, the "Services"). This Policy is designed in line with international data protection standards while ensuring compliance with the applicable laws of the United Arab Emirates (UAE).
This Privacy Policy applies to personal information processed by Super Duper Studio through:
Our website: www.superduperstudio.ae
Our physical play and creativity studios in the UAE
Email, phone, and social media communication
*This Policy does not cover third-party websites or services that we do not control.
2. Information We Collect
a. Information You Provide to Us
Contact Details: Full name, email address, phone number
Booking and Transaction Data: Session dates and purchased services (note: payment card data is handled by third-party processors)
Communication Data: Feedback, emails, inquiries, survey responses
b. Information Collected Automatically
Technical Data: IP address, browser type, operating system and referring URL
Device Identifiers: Device type, mobile network info, cookies, beacons and similar technologies
c. Information from Third Parties
Social Media: Public profile information from interactions on platforms like Instagram or Facebook
Third-Party Platforms: Data from booking partners or event registration platforms
3. How We Use Your Information
We use your information for the following purposes:
To provide and personalize our Services
To facilitate bookings and transactions
To communicate with you, including confirmations, reminders, or responses
To manage and improve our studio experiences and online platforms
For marketing and promotional campaigns (with opt-out options)
To comply with legal obligations or respond to lawful requests
To analyze usage trends and customer interests
For internal recordkeeping, reporting and business intelligence
4. Legal Basis for Processing
Under UAE law and international best practices, we rely on the following legal bases:
Consent: Where you have given explicit permission (e.g., marketing)
Contractual Necessity: To perform services you request (e.g., bookings)
Legal Obligation: To comply with UAE regulations
Legitimate Interests: To operate and improve our business in a non-intrusive manner
5. Sharing Your Information
We may disclose personal information to:
Service Providers: Payment processors, IT support, analytics services
Government Authorities: As required under UAE law
Business Transfers: In case of merger, acquisition, or restructuring
Marketing Partners: Only with your consent
Note: We do not sell your personal information.
6. Cookies and Tracking Technologies
We use cookies, pixels, and other technologies to:
Enable website functionality
Analyze user behavior and traffic
Provide personalized content and ads (where applicable)
Note: You can manage cookies through your browser settings.
7. Your Privacy Rights and Choices
Depending on applicable UAE law and your interaction with us, you may have the right to:
Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data
Withdraw consent (where processing is based on consent)
Object to certain types of processing
To exercise your rights, please contact us at:info@superduperstudio.ae
8. Children's Privacy
We are a child-focused space. However, all personal information submitted online must be provided by a parent or guardian. We do not knowingly collect personal data directly from children under 13.
If you believe a child has submitted personal information without consent, contact us immediately for deletion.
9. International Data Transfers
As a UAE-based company, we store and process data primarily within the UAE. If data is transferred internationally (e.g., for cloud hosting), we ensure adequate safeguards are in place as required under UAE and international data protection frameworks.
10. Data Retention
We retain your personal information:
As long as necessary to fulfill the purposes outlined in this Policy
To comply with legal, tax, or regulatory requirements
For up to 2 years after your last interaction, unless otherwise required by law
11. Data Security
We take appropriate administrative, technical, and physical security measures to protect your data against unauthorized access, disclosure, or misuse. These include encryption, access controls, and regular security audits.
12. Third-Party Links and Services
Our Services may link to third-party platforms (e.g., social media, booking engines). We are not responsible for the privacy practices of those third parties.
We encourage you to read their privacy policies before engaging with their services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. If we make material changes, we may notify you via email or a site notice.
Contact Information
For questions, legal notices, or privacy requests, please contact:
